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Trouble shooting: Why Bother?

by Steve Litt

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Price: FREE

Availability: Immediate download

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What This Book's About

As someone who has trained people in the process and mindset of troubleshooting for twenty years, my greatest challenge is that many people underestimate the importance of best practice troubleshooting. So improving their troubleshooting productivity isn't a priority for them. So they keep on doing what they've always done, getting the same results they've always gotten, while those who do prioritize troubleshooting productivity run circles around them, in all aspects of the job.

This book explains why troubleshooting productivity is important, why it requires both process and mindset, and how to acquire the necessary process and mindset. There are separate chapters for employees, employers, and the self employed, because each benefits when they (or their employees) improve their troubleshooting productivity.

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