What This Book's About

As someone who has trained people in the process and mindset of troubleshooting for twenty years, my greatest challenge is that many people underestimate the importance of best practice troubleshooting. So improving their troubleshooting productivity isn't a priority for them. So they keep on doing what they've always done, getting the same results they've always gotten, while those who do prioritize troubleshooting productivity run circles around them, in all aspects of the job.

This book explains why troubleshooting productivity is important, why it requires both process and mindset, and how to acquire the necessary process and mindset. There are separate chapters for employees, employers, and the self employed, because each benefits when they (or their employees) improve their troubleshooting productivity.

How to Render This Book On Various Devices

"Troubleshooting: Why Bother" is distributed as an electronic book in the ePub, azw3 and mobi formats. The following flowchart is the best way to figure out the book format and rendering app that's best for you:

A few points on the preceding:

Calibre is an excellent Free Software eBook reader freely downloadable for Linux, OS/x or Windows.
Some older Kindles display annoying word-spacing errors on .azw3 files, so use .mobi on those.
The ePub version of this book has passed validation at http://validator.idpf.org/, so any rendering problems of the ePub formatted book are likely due to incomplete rendering software (app), and there are plenty of bad apps out there.
Androids have no built-in reader software. You must install a reader "app" to render ePub files.
On an Android, don't use the Nook or Kobo readers to read this book. These aren't so much reader apps as they are shills for their respective bookstores, and if your experience is anything like mine, it's frustrating or impossible to get them to render a book whose source is anywhere than their bookstore's website.
Unfortunately, the Google Play store doesn't allow you to install Calibre on your Android.
Be careful downloading apps. Some cost money, and it isn't always clear.
The ePub Reader from Graphilos Studio rendered the book fairly well, as did the EBook Reader from Rabbit.
This is Troubleshooters.Com's first device independent flowing text eBook, so please email me with any feedback about the book or your experiences reading it.

Email Me With Feedback or Questions

This is Troubleshooters.Com's first flowing text eBook. I've tested it to the extent possible, given the test devices I have. Please email me with any feedback or questions.