Path Traveled Start Server does not hang during boot All other Windows clients display this symptom, or there are no other Windows Clients, or it's too difficult to test the other Windows clients The Linux server can ping its own address from its console's command line The Windows machine can ping the IP address of the Linux server The Linux server can ping the offending name or IP, or the offending name or IP is the same as the server's main IP. The Windows client can ping the offending name or IP, or the offending name or IP is the same as the server's main IP.

If it's a name, this shows that the naming service is working on the server and visible and usable from the Windows client. If it's an IP it shows that the necessary IP redirection is working on the server and visible and usable from the Windows client.

We have now narrowed the scope of the problem to a very high level service like http (web server), samba (file/print server), sendmail (email server). DNS is ruled out because naming works. We've gone as far as we can with Ping. Our next task is troubleshooting the specific service:

Did the original problem occur while working with:

• http (Web server, browser, etc)
• samba (file and print server, workgroups, network neighborhood, etc)
• sendmail (email, of course assuming the email server is on the Linux box)
• other: